Account Manager

Department Mission
  • To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.
Role
  • Developing effective relationships with clients, connecting with important business executives and stakeholders, and providing sales opportunities.
Authority
  • Initiate customer retention plans
  • Direct contact with executive clients
Responsibility
  • Maintain relationships with top tier Enterprise customers
  • To achieve sales revenue targets
  • Establish executive level relationships & cultivate existing relationships to drive further product adoption
  • Educate customers and teams on our values
  • Provide recommendations based on a customer’s business needs and usage patterns
  • Serve as the voice of our top customers and collect feedback to drive continuous improvement across all areas of the product
  • Build a strong sales pipeline while slaying quarterly and annual sales targets
  • Define strategy and objectives for each account and quantify expansion opportunities
  • Coordinate leaders, industry and subject matter authorities as well as executives
  • Work closely with Sales, Marketing and Product teams to ensure sales effectiveness
Requirements
  • Bachelor or master’s degree in sales, communications, or similar area
  • 10+ years sales experience in a b2b or SaaS businesses
  • Experience in selling to technical and executive audiences
  • Proven ability to manage complex sales cycles involving multiple stakeholders
  • Ability to prioritize competing demands from customers and balance their needs against those of the business
  • Problem solving skills, a great attitude, and a fighting spirit
  • Excellent communication skills.
  • Ability to gather, track, and analyze large amounts of data.
  • Flexibility and powerful problem-solving skills.
  • Outstanding active listening abilities.
  • Capability to make agreement and collaborate with others within the company and externally.
  • Knowledge of consumer behaviors and industry trends.
Benefits

It’s always a good idea to include the benefits of the job the company will provide such as:

  • Flexible hours to give you freedom and increase productivity
  • Life insurance for you and your family members
  • Work remotely in the comfort of your home
  • Free Gym membership so you can stay in shape
  • Fun and Energetic weekly team bonding events
  • etc.

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