Democratizing Recruitment
Job Description

Hotel Manager

Trades and Services
Department Mission
  • Assisting business and facilitate trade whilst providing the necessary infrastructure to encourage the securing, utilization and respect of intellectual property rights
Role
  • The role of a Hotel Manager is titled to manage the day-to-day operation; maintain standards, ensure the hotel meets health, safety, and hygiene standards, achieve budget and maximize profitability whilst ensuring your team delivers exceptional service to our guests.
Authority
  • Maintain the standard
  • Budget and P&L Management
  • Recruit, train and motivate the team
  • Set objectives and run performance management
Responsibility
  • To ensure all operational departments perform successfully to their maximum efficiency upon the operation standards
  • Maintain the business environment based on the hotel’s Mission Statement, Vision, and Values.
  • To take responsibility for actively looking at processes and procedures to ensure that optimum performance is being achieved from the equipment and colleagues of the property.
  • Personally and frequently verify that guests in the hotel are receiving the best possible service available.
  • Set department and individual key performance indicators and run performance management
  • Raise the bar and set high standards on service delivery and quality standards.
  • Manage and motivate your team to operate their departments within the hotel effectively.
  • Devise and implement pre-season and on-going training plans for your team.
  • Frequently verify that the best products are used in the hotel operation.
  • Assist Executives and Department Heads in being creative and ensure that the highest level of quality is achieved.
Requirements
  • 10+ years of experience in the Hoteling industry
  • 5+ years of Facility and Hotel Management
  • Proven track record in 5-star luxury hotels with exceeding expectations history
  • Have the ability to manage in a diverse and luxury environment with a focus on the guest experience
  • Excellent people management skills as a solution focussed leader
  • Solid knowledge
  • Have strong organizational and time management skills with a high degree of flexibility
  • Strong understanding of P&L, Profit margin, and financial statement
  • Understanding of all hotel management best practices and relevant laws and guidelines.
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
Benefits

It's always a good idea to include the benefits of the job the company will provide such as:

  • Flexible hours to give you freedom and increase productivity
  • Life insurance for you and your family members
  • Work remotely in the comfort of your home
  • Free Gym membership so you can stay in shape
  • Fun and energetic weekly team bonding events
  • etc.

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