Lodging Manager

Department Mission
  • The primary functions of an operations department include the design and management of products, services and processes. In addition, the operations department evaluates and allocates resources to effectively deliver products and services. Management of supply chains is also an essential function of an operations department.
Role
  • Guarantee that customers on vacation or business travel have a nice experience at a hotel, motel, or other types of business with accommodations. You will additionally assure that the establishment is run efficiently and productively.
Authority
  • Leading and Supervising Lodging Team
  • Day-to-day decision making upon strategies
  • Keep track of how much money the hotel or lodging facility is making
  • Hire, training and team performance management
Responsibility
  • Inspect customer rooms, public spaces, and grounds for neatness and appearance
  • Welcome and register customers
  • Assure that company standard for customer services, decoration, and housekeeping are met
  • Response inquiries from customers about hotel policies and services
  • Director staff performance to assure that customers are happy and that the hotel is well run
  • Set room rates and budgets, approve expenditures and allocate funds to different sections
Requirements
  • Bachelor’s degree in business or entertainment; associate’s degree with industry experience may be suitable for smaller-scale establishments
  • Outstanding customer and employee communication skills, self-motivated, highly-organized
  • Experience in the same position can be preferred
Benefits

It’s always a good idea to include the benefits of the job the company will provide such as:

  • Flexible hours to give you freedom and increase productivity
  • Life insurance for you and your family members
  • Work remotely in the comfort of your home
  • Free Gym membership so you can stay in shape
  • Fun and Energetic weekly team bonding events
  • etc.

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