Vendor Experience Manager

Department Mission
  • Contributing to the growth of the company by reach a mutual agreement with potential partners and make alliances. To keep direct communication with key accounts to provide beneficiary plans through all available GTM strategies and models
Role
  • The role of a Vendor Experience Manager is to ensure a reliable, mutual beneficiary and productive experience are in place with vendors and suppliers.
Authority
  • Vendor Process Management
  • Provide a strategic plan to expand the relationship to be partners rather than vendors
  • Access to related information
  • Initiate projects
  • Launching vendor’s related campaigns
Responsibility
  • Mapping the vendor’s journey in the business
  • Harmonizing all vendor’s related process
  • Liaise between operation and commercial departments to solve vendor’s problem
  • Blueprinting the processes and flows to initiate project upon the bottlenecks
  • Regular reporting on project and their progress
  • Providing dashboard and gather all key metrics
  • To act as a voice of vendors at leadership meetings
  • Propose solutions and product feature
Requirements
  • Bachelor’s degree in business or related study filed
  • 5+ years of experience in project management or similar position
  • Solid analytical skills and familiarity with related tools such as SQL and PBI
  • Excellent communication skill
Benefits

It’s always a good idea to include the benefits of the job the company will provide such as:

  • Flexible hours to give you freedom and increase productivity
  • Life insurance for you and your family members
  • Work remotely in the comfort of your home
  • Free Gym membership so you can stay in shape
  • Fun and energetic weekly team bonding events
  • etc.

 

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